Return & Exchange

We are happy to offer customers an exchange or refund for items purchased online within 15 days from the date received. We understand that there are some issues such as sizing that can be difficult to get it right online. Therefore, we have taken the fear out of buying online by offering you a replacement pair or your money back. The steps involved in returns are as follows:

Send your items back within 15 days after the date of received. Remember, to receive a refund; all returned items must be in their original, unwashed, unworn condition with tag still attached, otherwise it is not eligible for a cash refund.

If you have not received your package within 30 days after purchasing. Don't worry, contact our customer service team: info@beroy.com to request

Here we offer 2 ways for exchange:

  • Send your items back to us within 15 days after the date of package delivered and we will send you new item in your size.
  • Keep the item with you and have a 20% off discount for your next new order

*Note: All items you would like to exchange must be in their original condition: with the hangtags still attached, and no damage caused by improper wear or accidents

Unfortunately, we can only accept purchases made directly from www.beroy.com

If you have purchased a Beroy product via a Amazon, please contact them at info@beroy.cc

*Note: Once your return item has been received by us, please allow 3 business days for your exchange to be processed.

*Note: The shipping fee of exchange and return need to be paid by yourself.

Return & Exchange Address

Please contact beroy customer service info@beroy.com