Depending on the status of your order, we may not be able to cancel it. Please contact us immediately at info@beroy.com and we will help you the best we can.
If the delivery address is the United States, we will use third-party delivery. The tracking code will appear after about 3 days. If you still do not receive it, contact us immediately. We will verify further. If you use global delivery, the tracking code will appear in about 1-2 days
Please contact our customer service team via info@beroy.com. If the order is still processing, we are able to change the products for you. If the order has been confirmed and shipped, we are not able to help you change the products on your order.
Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items.
The main reason is out of stock so that we have to cancel this order. If we refill this inventory, we will notify you ASAP
Please wait for 1-2 business days. Because your order may be sent separately. If the package still does not deliver, please contact us.
We do not ship to PO Box nor APO/FPO/AFP military addresses.
We recommend that you wash the cycling shorts under normal temperature (68 - 86°F / 20-30℃) with a washer, because they could be hard to wrung dry if hand-washed. Do not use a dryer to dry your cycling shorts since high heat may rip the technical fabrics and your chamois pad and reduce the life of the garments. Hence, the best way is to dry the cycling shorts under sunlight. More details
Send us a link of the size chart of the other brand Tell us which size suits you on that chart Our team will compare our size chart with theirs Our team will recommend you a suitable size within 1-2 working days
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